Customer feedback is so important.
Since we are a service business and much of our work comes from referrals, customer feedback is so important to use to ensure each job is done on time, on budget, and professionally. After each phase of the project’s design, completion, and warranty, we send out an electronic survey to receive honest feedback on how everything went.
I just wanted to write and tell you how pleased we are with the design and work Salisbury Landscaping did to renovate and rejuvenate our backyard. Like any renovation, there were unexpected challenges outside either of our control. We really appreciated the way you didn’t give up and, between you and the team, came up with a Plan B and then Plan C. We ended up with a backyard we never anticipated – but one that we love. Viktor and his team were exceptional. They worked hard, cleaned up the site every day and were friendly in answering questions and explaining things. We appreciated in particular the work of Viktor. He really has an eye for design and would work and rework to get a boulder to fit just right. Even the last placement of smaller stones were done with an eye for balance and aesthetics. I would highly recommend you and your team to anyone interested in landscaping. Thank you.
M. Dalton & N. Gee
Excellent consultations with Kevin Napora
Tory was great. She was a good “match” for our design interests, and quite flexible. A slightly faster turnaround time on changes would have been nice (to prevent further delay of our project) but I also understand this takes time.
Andreas has exceeded our expectations. We are really delighted with the design he put together for us.
It was an absolute pleasure working with Kevin. Loved his ideas, and are really excited to see the hardscape/trees come to life.
Andreas is excellent! His design is thoughtful and his suggestions helped to make our new house look even better! Thanks Andreas.
Very pleased with Jason, his attention to detail, and how approachable he is have made the experience thus far 10+. As well as a fellow business owner it is refreshing to see Adam be hands on, on all aspects of the business, and really care about customer satisfaction. I highly recommend Salisbury to anyone considering a landscaping project, small or large scale.
Jason was excellent and very patient
We really appreciate Andreas’s professionalism and skill with what seemed to us a challenging landscaping project. His approach is very practical and we know that his plan will suit our requirements very well.
Andreas has been very helpful, and has given us a couple of wonderful designs. Cannot wait to continue.
Kevin Napora is a consummate professional and subject matter expert. Kevin has earned every recommendation provided to us and has earned our recommendation to others. We will wholeheartedly recommend Kevin Napora to our friends and acquaintances. Salisbury Landscaping has a gem in Kevin Napora.
Have you worked with us before?
Feedback from our customers helps us to grow as a business as we strive for continuous improvement. We take your feedback to heart and would love to hear from you if you’ve worked with us in the past.
I would not do anything differently, the staff were extremely helpful and the design, wonderful.
K. & L Machado
Andreas helped make the process easy and seamless. He created a design that complimented our surroundings. His plan gave us the entertainment and relaxation space we were looking for. He took time to answer all of our questions and guided us through the various stages. The crew did a fantastic job. They were well organized, worked quickly and our finished project looks great. Thank you Salisbury Landscaping!
I was very active in my landscape planning with Andreas. He was so patient with me and I felt like he cares about my yard as much as I do. The crew was so nice and efficient. Absolutely love my front and back yards.C. Hystad
Every detail was taken care of, even sealing the ends of the cut wood. We were impressed with every stage and the attention to detail. Nothing to do differently.
We wouldn’t do anything differently. We asked for a beautiful design and hardy shrubs. Now we just have to keep the plants alive!
J. Erb/J. Ferguson
I can’t think of a thing that we would do differently. There was a flow to the work an the progression was amazing to watch. The crew was great and we were pleased to see that they cleaned up at the end of each day (which made our neighbours very happy as well). Andreas was great to work with and made plant selections for our yard knowing that neither my husband nor I have “green thumbs”. As a result we are grateful to Andreas for walking us through our new yard and giving us advice on care and maintenance.
Call Salisbury first 😉
Everyone was very professional and communicated well. The way they handled the rainy weather conditions was impressive overall when everything was said and done. The final product was just as it was planned. I would recommend them to anybody looking for landscaping to be done.
You went above and beyond my expectations with the warranty work. Replacing transplanted plants that did not survive was very much appreciated. Thank you!
Andreas and all of the workers (Nate and Poppy), provided excellent care and attention to the planning and carrying out of our backyard makeover. We felt very confident in them and in the great job that they did. We will continue to use Salisbury for all of our gardening needs. As well, we always recommend Salisbury to family and friends looking for quality gardening supplies and landscapers.
S. Hunter, C. Bechard
We were very happy with the work done and with the staff who did the landscaping and planting—a knowledgeable, professional, and friendly team.
Excellent warranty service – very satisfied! You are clearly a customer focused business and it shows. Well done!
I took a week off work during the installation, and learned so much from the crew and crew leader. They were informative, professional, and patient, while at the same time efficient in getting the job done.
Need more inspiration?
Visit our photo gallery to get backyard design ideas for your landscape.