Our FAQ

New plant material takes a little more time to leaf out than mature plant material; we don’t start the warranty until June to allow time for them to catch up to your other plants!

Warranty covers one full growing season after installation, so if your project is completed in Spring 2021, the guarantee lasts until Fall 2022. However, warranty claims can be made no earlier than June of the year following the installation.

Salisbury is proud to be one of the few landscaping companies in Alberta that continually invests in holding a COR from the Province. This certificate is awarded to businesses that meet or exceed standards set by Occupational Health and Safety (OHS), which are audited regularly by a Certifying Partner.  

A COR represents adherence to the highest safety standards for our workers and anyone who might interact with a Salisbury work site. Every member of our team takes a great deal of care and effort to ensure these standards are upheld on every project, every time.

Click here to learn more about COR.

Salisbury Landscaping doesn’t carry any sellable inventory; we special-order all of our materials specifically for current projects. However, you can visit your nearest Salisbury Greenhouse for a fantastic selection of plants as well as gardening and landscape products.

While delivery from Salisbury Greenhouse can be arranged, we currently only offer planting services as part of a full design and build project. Salisbury Greenhouse does not offer tree planting as a separate service.

We work on a first-come, first-serve basis. Once a budget is agreed upon, your project can be scheduled. We recommend that you start the design process early as we do book up quickly with the short summer season Alberta has to offer. We are open all year round, so winter consultation will help you get on our schedule early!

There are countless variables that go into quoting landscaping projects of any size. The best way to receive an accurate estimate for your project is to contact us for a quote. We can inspect your property in-person and work with you to provide an informed estimate, with no pressure to start right away. A budget of $25,000 for a new build landscape that meets your architectural guidelines is a healthy starting point for your project. Renovation projects typically cost more due to the removal component of your existing landscape.

Rough grade ensures proper drainage away from buildings and towards a city right of way. Once you believe the rough grade is complete on your home, it must be inspected by a city inspector who will issue a certificate for the completed work. Once the landscaping is complete, a final grade inspection is done by the City of Edmonton to ensure the landscaping has not negatively affected the drainage of your property. Rough grade must be completed before we start any landscaping installation on your yard.

We offer final grade and landscaping, as well as a guarantee of approval on your final grade from the City. If you plan to seek out a final grade from any landscape company before installing your own landscaping, we strongly recommend obtaining a guarantee on your final grade before you begin your build. This is because a non-passing final grade will need to be redone, along with any subsequent landscaping, until it meets the standards of the City bylaw. 

Rough grading is a clay/dirt grading which establishes the slope of the property, which is completed before any of the final elements of the landscape can be installed. Rough grade is typically completed by the home builder. The final grade is the grading of the property that establishes the final shape and elevation of the property, which is then followed by the installation of the sod, hardscaping, and plant material. Final grade is completed by a landscaper.

Final grade is included and guaranteed as part of a design and build project with Salisbury.

However, we do not offer final grade as a separate service.

We include drainage repair as part of a full design and build landscape project, but we do not offer drainage repairs as a separate service.

Salisbury is now offering design consultation services! This service allows you to consult with a landscape designer for a fresh perspective on your yard’s potential. Your consulting designer will create a conceptual landscape design that can help you plan for your next landscape renovation. These consultations are offered within our Salisbury Greenhouse locations.

Usually located in the housing documents, a Real Property Report gives us the legal land description of a property. This includes dimensions and all property boundaries. It illustrates all the visible improvements (house, shed, garage, deck, etc) that are on your property, which helps us in designing your outdoor space.

We always appreciate when customers have considered the details of their project before meeting with a designer! Before the meeting, we suggest giving thought to the overall feel you’re looking for, your budget range, your wants and needs for the space, the things you don’t like (such as certain types of plants or specific colours), and a copy of your Real Property Report.

We love referrals, and if you’ve been referred by a Salisbury customer, we’ll do our best to pair you with the same designer. However, you can also request a designer to work with. You can get to know our designers on our Meet the Team pages.

As a full-service design and installation company, the integrity of our work and warranty relies on our ability to manage and oversee all parts of your landscape build. However, we encourage you to discuss your hopes or special requests with your designer to see if it can be accommodated. If you’re looking to complete the build on your own but you need assistance with the design, we now offer Landscape Design Consultations out of our two Salisbury locations in St Albert and Sherwood Park.

We do not do this work ourselves but over the years we have created great relationships with local contractors that do this work. We are happy to recommend companies that we know would do an excellent job on any of these projects and will work with the subcontractors to ensure your project stays on time and budget.

Planning correctly from the beginning will save you money in the long run and, as many know, landscaping a property is a large investment for any homeowner. Like all investments, landscaping needs to be approached with a well-developed plan before any work can start. Enlisting the expertise of our landscape designers ensures your landscape dreams become reality.