FREQUENTLY ASKED QUESTIONS
1. What kind of landscaping projects do you do?
We specialize in the design and build of custom landscapes for full or partial yards, new yards, infills, or renovations to existing yards. The first step is working closely with one of our landscape designers to find your ideal landscape.
2. Why should I work with a landscape designer?
Planning correctly from the beginning will save you money in the long run and as many know landscaping a property is a large investment for any homeowner. Like all investments, landscaping needs to be approached with a well-developed plan before any work can start. Enlisting the expertise of a landscape designer will ensure the vision you have for your yard becomes reality.
3. How much does professional landscaping cost?
There are countless variables that go into quoting landscaping projects of any size. The best way to receive an accurate estimate for your project is to contact us for a quote. We can inspect your property in-person and work with you to provide an informed estimate, with no pressure to start right away.
4. What is your landscape process?
We have developed a 4 step process, called The Salisbury Experience, which is easy to follow and gives clarity to you, your designer and your project coordinator.
5. How quickly can Salisbury start my landscaping project?
We work on a first come, first serve basis. So once a budget is agreed upon, your project can be scheduled. We recommend that you start the design process early as we do book up quickly with the short summer season Alberta has to offer. We are open all year around so Winter consultation will help you get on our schedule early.
6. Does Salisbury do concrete/woodwork/irrigation?
We do not do this work ourselves but over the years we have created great relationships with local contractors that do this work. We are happy to recommend companies that we know would do an excellent job on any of these projects and will work with the subcontractors to ensure your project stays on time and budget.
7. Why can't my landscape start until rough grade is complete?
Rough grade is done to provide good drainage away from buildings and towards a City right of way for the benefit of you and your neighbours. Once you believe the rough grade is complete on your home it must be inspected by a City Inspector who will issue a certificate for the completed work. Once the landscaping is done a final grade inspection is done by the city as well to ensure the landscaping has not negatively affected the drainage of your property. Rough grade must be completed before we start our work of landscaping your yard.
8. What is a real property report (RPR)?
Usually located in the housing documents, a Real Property Report gives us the legal land description of a property. This includes dimensions and all property boundaries. It illustrates all the visible improvements (house, shed, garage, deck, etc) that are on your property which helps us in designing your outdoor space.
9. What is your landscaping warranty?
We take warranty very seriously and maintain a proactive approach to guarantee customer satisfaction. We’ll visit your yard the following Spring after plants leaf out to check for warranty items, including plants and other aspects of your landscape. Our After-care team will then come back and replace as necessary. You can read more about our process on our warranty page.
10. Does Salisbury offer aftercare maintenance?
Although we do have a comprehensive warranty program, we do not offer ongoing upkeep of yards and gardens. We offer mulch top-up, pruning, consults, enhancements, and other services to help you maintain your new space, but these services are optional add-ons and are not included in your warranty.