We take a proactive approach to the warranty process.
As professionals, we are committed to supporting you through the entire landscaping process. When your project has been completed, our Aftercare Specialist will follow up to ensure you are completely satisfied with our work. If you encounter any issues or concerns, please contact us and we will proceed through the warranty process below.
One Year Check In
We touch base in early Spring. You will be notified of what is covered and the process. Feel free to contact us at any time with any concerns. At that point, we can determine if a yard assessment is required.
Yard Assessment
We perform a yard assessment. If required, an Aftercare Specialist will perform a landscape assessment, we will contact you with details outlining the results of the assessment. Together, you and our warranty team will determine the scope of work. Required work will be scheduled and materials will be ordered.
Completion of Warranty Work
We do the warranty work. We will notify you of the date of when the work has been scheduled. We’ll get the work done as promised!
Follow Up
We follow up. Once the work has been completed we will contact you with a request for customer feedback. We want to know if we missed anything, so we send out a short warranty survey. The warranty program covers you for one growing year, ensuring all plants that don’t do well will be replaced in the following growing season.
Yearly Follow Up
We offer mulch top-up, pruning, consults, enhancements, and other services to help you maintain your new space.
Uniqueness Is Our Signature
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Our Designers
Our team of dedicated designers accompanies you every step of your design and build journey, ensuring that your vision is realized to perfection. From initial design concept to the final build, we work hand in hand with you to create your stunning, unique outdoor space.
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Our Warranty
Our comprehensive warranty program ensures that we continue working hard to exceed your expectations. Even long after your warranty expires, you can count on us to provide ongoing support along with maintenance options by our Aftercare Specialists.
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Our Experience
Since 1965, Salisbury Landscaping has remained the pinnacle of premier residential landscaping. We have earned our clients’ unwavering trust through exceptional workmanship and designs along with uncompromising commitment towards the highest standard of customer service.
What Sets Us Apart?
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Get peace of mind with our warranty-backed services.
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Our designer will be with you every step of the way.
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We never leave you unhappy! We guarantee it.
Hear From Our Happy Customers
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“I wanted to completely redo my landscaping for my skinny home as it was done poorly by other landscapers in the past. Andreas the designer came out to take a look and created a design for me that completely suited my needs, lifestyle, the size of the space”- Hillary Marsden
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“We're super happy with how everything turned out and get lots of compliments from people walking by. Would definitely recommend!”- Mike Hopkins
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“Salisbury Landscaping undertook landscaping on our front yard that integrated with our neighbour’s landscaping work. It was very professionally done.”- Josemee Blackburn
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“From initial consultation through the design and construction process, Salisbury was amazing to work with. Andreas came to our house to review current conditions and talk about our wish list.”- Yolanda Casciaro
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“It all started 2 years ago with me having a temper tantrum with a bobcat….. Slowly turning my 3/4 of an acre into a jungle of weeds and of course with that there were the serious side eyes ?? from the neighbours!”- C. Henning
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“Design by Viktor was great and the workers were hard working and conscientious”- Larry Knibbs
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“We are totally impressed with our experience with Salisbury Landscaping”- Claudette Juba
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“We had an amazing experience with Salisbury. Our designer, Avery, was attentive and thorough.”- Kendra Noble